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Advanced CRM Course – Analysis and Automation in the Automotive Industry
TDI 5.0 - Transilvania Digitală Inovativă 5.0 · Course

Advanced CRM Course – Analysis and Automation in the Automotive Industry

Duration
40 hours
Format
15 theory · 25 practice
Intended for
Employees in the automotive sector
Organiser
ROVE · Oradea

Why attend?

An advanced CRM course designed for employees in the automotive sector who want to develop advanced skills in using CRM platforms, leverage data for analysis and decision-making, and optimize sales processes and customer relationships.

By participating in this advanced CRM course, you will gain the ability to manage complex databases, generate relevant reports, and automate business processes, thereby directly contributing to the performance and competitiveness of your company in the automotive industry.

What will you learn?

Advanced Data Management in CRM – Managing and Organizing Complex Databases of Customer and Business Activity Information
Sales Trend Analysis – Interpreting Data to Identify Opportunities and Optimize Sales Strategies
Generating Reports and Performance Metrics – Creating and Using Reports to Make Informed Decisions
Business Process Automation – Setting Up Automated Workflows to Streamline Operations
Digital Collaboration Using CRM Platforms – Team Coordination and Project Management Through Advanced CRM Tools
CRM Integration with Other Digital Systems – Connecting the CRM Platform with Other Applications and Tools Used in the Automotive Industry

Outcomes

You manage complex CRM databases—effectively managing customer information and business activities

You generate relevant reports and analyses—using information from the CRM to make strategic decisions

Automate business processes—increasing efficiency and team performance in the automotive industry

More details

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